Yes! We offer COD across all major pin codes in India. At checkout, simply select Cash on Delivery as your payment method. Pay only when the watch is delivered to your door — no prepayment required.

Absolutely. Every watch sold by Phagwara Watch is 100% authentic and quality-inspected before dispatch. We do not sell replicas, counterfeits, or duplicate products. Our reputation depends on it.

We offer a 7-day easy return policy. If you are not satisfied with your purchase for any reason, contact us on WhatsApp within 7 days of delivery. We will arrange a free pickup and process your refund within 5–7 business days.

Standard delivery takes 4–7 business days across India. Metro cities (Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata) typically receive orders in 3–4 days. COD orders may take 1–2 additional days for verification.

Please record an unboxing video when opening your package. If the watch is damaged, share the video on WhatsApp at +91-XXXXX-XXXXX within 48 hours of delivery. We will replace it or refund you immediately — no questions asked.

Yes! Once your order is dispatched, you will receive an SMS with your tracking number. You can also track your order at Shiprocket Tracking or by visiting Track My Order.

Yes! We offer premium gift packaging with a personalised message card. Add it at checkout for just ₹99. Ideal for birthdays, anniversaries, and festivals.

Yes! Many of our customers prefer ordering directly on WhatsApp for a more personal experience. Message us at +91-XXXXX-XXXXX with the product name and your address. We will handle the rest.

Most of our watches come in multiple dial colours and strap options. Check the variant selector on each product page. If you need help choosing, WhatsApp us a photo of your wrist with a coin for size reference and we will recommend the best fit.

Currently we ship only within India. We are working on international shipping and will announce it soon. Follow us on Instagram for updates.